I tapped into the kitchen sink's cold water supply. Once the mold reaches the proper temperature the ice maker starts a harvest cycle by ejecting the ice cubes and refilling with water. 08/15/2019 by June 9, 2020, 1:25 pm. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. If it is then you have an issue with a solenoid valve that controls the water dispenser. I removed the ice maker pack and added insulation behind the temp probe and reinstalled the package. The temp has stabilized at 26°F. Register your LG product for a Chance to WIN A PRIZE. I guess it's mentioned above in the helpful answer about an ice level control board - but any suggestions how to test that out? If the auger turns freely, use a multimeter to test the auger motor for continuity. Google Samsung Class Action Suits if you have a Samsung ice maker issue. Look for a wire "arm" above the bin that can be raised and lowered. I leave the freezer door open for about 10 mins. Turn the unit back on. I have this same refrigerator and ice maker. I have the LG Smart Wi-Fi Enabled 21.7-cu ft Counter-depth Side-by-Side Model #LSXC22486S. A gear could be damaged, the tstat isn’t sensing the temp correct or the wiring to I/M is loose or damaged. Per the above you mentioned checking the thermostat is that on the front of the fridge door or in the ice maker itself? Kenmore Model 79576203901. LG not answering to my calls or this thread. All my kitchen appliances are LG. My ice maker fills with water but won't dump the ice once it's frozen. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. Sign In with Facebook. When the evaporator fan motor in the freezer behind the rear panel fails, it … There is nothing blocking the ice level sensor that would normally stop the cycling if there was too much ice. My next step is to just replace the ice maker.... Having the same issue. Is there an easy fix? On mine, having it in the raised position tells the icemaker to "stop." Check the water inlet valve that fills the ice cube tray in case it may be leaking. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. Perhaps the sensor function is stopping the unit from cycling. Freezer set to -6°F and Fridge set to 35°F. The coils should be cleaned once a year. But always appreciate the help! I had a full bucket. This comment does not apply to a Samsung french door refrigerator with the ice maker located at the top left in the refrigerator section. © LG Electronics. If the refrigerator ice maker is not working, the door switch might be defective. It filled the entire ice compartment with these small cubes (about 0.5" cubes). Scott Johnson. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. When I cycle the switch, the tray appears to try to turn against the built in stop and it pops rather violently ti where the cubes jump out of the tray. If the door switch fails the dispenser will not turn on. Using this function makes the cooling function increase, which increases the amount of ice produced. I also cleaned the faces of the sensors with a soft towel, just in case. Joined Nov 25, 2020 Messages 1 Location Michigan. This refrigerator is equipped with an infrared light beam to detect the level of ice in the ice bucket. If the ice maker didn't cycle, then you will need to remove the bin. I am having the same issue. The ice maker won’t advance until its 9*f or below. bannisterthomas, I have the same problem. I was told that this means that the Icemaker Sensor shows a fault. Just had the bad linear compressor replaced by LG. Add your voice! In 35 years I’ve never had an issue with that sensor. Every few days, the ice maker stops an I have to fix it by pulling the frig from the wall, unplug, wait 30 seconds, plug back in, open the freezer and push the end of a paper clip into the cycle hole. The motor or contacts of the module can fail. I have not replaced the filter. If the mold thermostat is defective the ice maker doesn't advance. Why does my new LG refrigerator make noise? If your I/m is inside the refrigerator and not on the door itself, you won’t have that type of sensor,that’s probably why you can’t find any information on it. Mine is doing the same thing, won’t dump the ice. That might help. If the temperature is below 9* a gear or switch in I/m head could be bad. There is ice in the tray, and through a combination of power cycling the ice maker and pressing the test button , I can get the ice maker to dump the ice and refill. If the switch is turned on but the ice maker still doesn't work, check the switch for continuity with an Ohm meter. Press and hold that until the ice maker begins to turn and run through a cycle. Perhaps the sensor function is stopping the unit from cycling. Has anyone had any response from LG? We are probably going to return the refrigerator if this issue isn’t addressed by LG. I haven't found references for the part/repair process for the board. Check the display of the refrigerator to see if there is an ICE ON / ICE OFF icon. So the water dispenser and ice maker run off the same source (one connection on the fridge). Use the multimeter to test the resistance of the thermostat at room temperature. Level the ice 3. Terri Larabee. I have waited 24 hours to see if anything happens and still nothing. The thermostat controls the temperature of the ice maker and is located at the bottom of the support box. lg lsxs26326s not making ice. Scott Johnson. Ice cubes may have piled up in the bin and cause the ice maker to turn off. … No dump. The temperature at the ice maker must be below 9*f . It has been working on and off lately so I’m thinking it is the mold thermostat that is going out on mine, 08/28/2019 by When the LG refrigerator is not making enough ice, check the water lines for kinks, according to Home Tips. Especially ice makers. Auto ice maker does not work. The thing has never been that fast, but after about 48 hours of not taking ice out of it, it's still only maybe just over half full. Scott Johnson, you didn’t mention what model you have. So far things seem to be running o.k. Please note that I have the in-door icemaker and a model LMX25988 refrigerator, so your experience may be different. @hapersson 26*f is too warm. Please contact the moderators of this subreddit if you have … The water flows and freezes, but won't dump the cubes. When I installed it, it immediately began making tiny ice cubes, which I thought was annoying but decided it must be "normal" since it was the first cubes it made. Anyone have any idea of what is going on and how can I fix this? This video provides step-by-step repair instructions for replacing the freezer ice bucket on an LG refrigerator. The model is LFXS29766S. Due to LG not responding, my warranty is expired. Nonetheless, you won’t want to miss out on this feature for long. Does LG support ever comment to the issues in the forums? @Scott Johnson use a “digital “ thermometer to check the temperature at the ice maker. The ice maker won’t advance until its 9*f or below. Ice Cube Ejector Gear. If the ice maker is not working the icemaker mold thermostat might be defective. I pushed the ice maker reset button on ice maker. How to Unfreeze an Ice Cube Maker. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! Inside the control module of the ice maker is a thermostat which monitors the temperature of the ice mold (ice tray). If the ice maker is turned OFF, turn it ON and allow 24 hours for ice production to begin. Oct 23, 2018 #1 Model Number LFX25973D Brand LG Age 1-5 years Had this fridge for a little over a year. By Mary [10 Posts, 67 Comments] June 1, 2009 0 found this helpful. An ice cube may be jammed in the ice mold tray. There is a reset/test button on mine (in door ice maker) that made mine dump. 2 days ago, noticed that new things put in the freezer weren't freezing - existing things weren't thawing. The ejector gear controls when the ice is released. It also has contacts in it for the mold heater and water inlet valve. Acts like it is jammed. Got some fridge/freezer thermometers in there, and have the temp settings at their lowest point on the fridge. All Rights Reserved 2021. It looks like you're new here. Question: Ice Maker Won't Dump Ice? This time the reading should be 0. MY Ice maker has stopped dumping ice and I am trying to determine if there is anything that can be done short of replacing the unit. wait 24hrs, 04/12/2020 by LG LFX25973D/00 bottom ice maker not dumping ice. Contractor's Assistant: When did you last replace your ice maker's water filter? The condenser coils underneath the refrigerator could be dirty and not allowing proper air flow. Now I pulled off the back and vacuumed the condenser coils. I push the ice maker reset button again and water fills the ice maker and makes ice. If the ice maker is not working the ice level control board might be defective. The tray fills up with water and freezes but won’t dump ice into the bin. I tapped into the kitchen sink's cold water supply. So it doesn't seem perfect at this point, but it seems "ok"? LG ice maker not dispensing ice can also be an issue of the heating element. May 28, 2012. There is nothing blocking the ice level sensor that would normally stop the cycling if there was too much ice. I replaced the fill valve and removed ice maker assembly to thaw it out. If this arm is in the raised position, it will not make or dump additional ice. What's weird is it just started out of the blue. Put in some fans, removed the ice - the coils themselves were all nice and clean. The next day still no ice but I noticed the tray is full of ice but it hasn't dumped. The Ice Bucket Auger is located in the ice bin and when the dispenser is activated, will rotate to pull the ice forward to the outlet chute of the bin. There are ice cubes in the tray and the machine will rotate the tray to dump the ice but, the ice doesn't drop and the motor will click. Click below to answer. Then it will get stuck during the rotation of the ice tray. The switch can be checked for continuity with an Ohm meter. Not all ice makers have an ice level sensor or infer red senors. I called 1 800 243 0000 and was able to speak to a rep that suggested that I interrogate the refrigerator for an error code. How old is the ice maker? The motor runs, the water fills and from there, ice will produce for approx 3 days and than stops working again.. The module has a motor that cycles the ice ejector arms around to push the ice cubes out when the ice maker thermostat closes. Others may operate differently. Dirty condenser coils is usually the problem. It has two ice makers. 11/15/2018 by I have this problem with the ice maker mold not rotating to drop the ice into the bend. I'd suggest that the bar that suppose to be in the down position is either in the up position or the switch in the back of the fridge is broke,look to c if there's a way to get to the switch and put a tester on it and c if the tester light comes on when the bar is in the down position if not then it needs replaced. Sorry didn't include model is LMXC23746D - french door with pull out crisper drawer, ice maker in the door. Many parts also have a video showing step-by-step how to fix the "Ice maker won't dispense ice" problem for LG LMX25984SW. Follow. Dirty condenser coils will cause the icemaker to slow down or stop making ice. The ice maker just stops making ice. The issue is that every once in awhile, ice in the ice maker tray gets stuck in the tray. After cleaning out the freezer I tried the do the reset process on the ice maker, but I don't think the button is doing anything as I'm not getting any response/feedback when I press and hold the reset button (i.e., no beep or action from the ice maker). It could be a problem in the sealed system foe why the temperature isn’t reaching temperature. It still does not get water. Unsure on the water filter. As the level of ice reaches the top, the beam is interrupted and the ice maker shuts off. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won't fill with water to make ice, replace the water inlet valve. If it is broken, the chute would be clogged or too frosty. No ice. If we have extended warranty, is it covered to replace the ice maker unit? We, too, have a week old LG unit with a craft ice … To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. Check your tray and make sure it is not backward which may tell the ice maker it is full. I followed the troubleshooting instructions on the LG website and determined that the water line was fine and the ice was properly made, but it wouldn't cycle - in other words, it wouldn't dump the ice. I can see on the ice maker unit what I assume is infrared lights/sensors - nothing blocked, but not sure how to test to see if they are working or not - maybe same question just at the destination side rather than the controller side? The ice maker is full and will not dump the ice into the bin and makes a clicking sound. Ice maker is not dumping after ice is made. I have an LG fridge, model # LSC27925ST. When you try to dispense ice, the heating elements warm up the tube to allow ice to dump. I’ve had many brand new parts that arrived damaged. After pressing the cycle button, the ice level arm will drop and dump the ice, but it returns to an “up” position and won’t drop down. The Icemaker was working fine for a year or two but it suddenly stopped dumping ice. Unplug it and remove the rear access panel and use a vacuum to remove the dust. It was at about -15C But the ice maker no where near the 9F - closer to 40F, but at the same time I must say there was a lot of opening and closing of the door before I had a thermometer in there. That would be the first thing to . How to Unfreeze an Ice Cube Maker. Model LFX28978ST/02. Purchased my fridge 5/12/19. Reply Was this helpful? LFX25973D LG Refrigerator - Freezer ice maker not dumping ice. Replace as needed. Flag. Water Filter – If during the test mode your ice maker didn’t fill with water, then check your … Has anyone tried calling LG and speak with a human being for solutions? If I press and hold the reset button on the bottom of the icemaker (only while the tray is moving) then it will dump the ice, return to the proper position and fill with water as it should. Thus, all the functions are there, but it won't cycle on its own. I have replaced the ice maker and the water control valve. Best Answer. Any ideas? Learn how to use, update, maintain and troubleshoot your LG devices and appliances. Not sure it's ever been better than this - I've always thought ice making was pitifully slow, but this still "feels" slower than historically. All are reading warmer than what I have it set to, but everything is staying cold/frozen appropriately and ice is being made. The water despenser works great and water is getting to the icemaker too. An ice maker could suffer from various problems that would prevent it from ejecting ice. 04/09/2020 by 01 ... the ice won’t move forward and fall through the chute. Same problem. Sign In with Twitter (See if it is closed). Ice cube makers are a modern convenience provided with many side-by-side refrigerator models. The thermostat is located on the bottom of the tray. Common solutions for: My LG Ice Maker is Not Working. © 2021 iFixit — Licensed under Creative Commons — Privacy — Thanks. LG. It never refilled. There are plenty of reasons why an ice maker might stop working, but here’s a look at two of the most common causes of a broken ice maker, how to fix them, and how to prevent the issues from happening again in the future. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. When you try to dispense ice, the heating elements warm up the tube to allow ice to dump. If all the ice in the LG refrigerator is used, it may take some time for the ice maker to produce new ice. If the refrigerator ice maker is not working, check the icemaker switch. Position Ice going in the Ice storage. The ice maker needs to be reset as an error has occurred. With the pandemic, its not considered an emergency and so no one will come out. Every few days, the ice maker stops an I have to fix it by pulling the frig from the wall, unplug, wait 30 seconds, plug back in, open the freezer and push the end of a paper clip into the cycle hole.