First, make sure your thermostat is set to Heat or Auto mode. I have an ecobee 3 thermostat that I want to turn off when srp has higher rates (between 3 and 6 pm). Take note of the amp rating – this can usually be seen on the fuse itself. If you’ve installed the PEK with the ecobee3 lite, ecobee4, or SmartThermostat with voice control, verify that the wiring on your ecobee is as follows: If you’ve installed the PEK, the C wire coming off the PEK must be connected to the C terminal on the HVAC control board. You do need to determine where your furnace’s breaker switch is located. Since power flows into this box even if the switch is turned off, you might want to completely cut power to your furnace or switch of the entire building’s power. edit Ecobee support was able to determine a wiring issue.. once we got that fixed all has worked well! Push back your thermostat wires to allow the thermostat pins to insert completely into the backplate. A fuse will be found on the lower voltage side of the furnace. Sort by. 4 Common Causes + Fixes. Problem. Apart from the fuse and breaker switch, take note that there is a temperature limit switch. Please ensure the cover panel of the furnace is closed properly, Inspect the fuse on the actual furnace control board (typically a 3 or 5 amp fuse). Please contact the … If this is the case, simply switch it on and restart your furnace. Follow the instructions in the video below: The problem behind an Ecobee furnace not getting power may lie with the thermostat. You will need a screwdriver to remove the screws. best. If you're having trouble getting your thermostat to power on, choose the appropriate option below to start troubleshooting. If you do not have a C wire, check your thermostat bundle for spare wires you can use as a C. Make sure this wire is connected to the C terminal on your HVAC control board first before using it as your C. Can't find the C terminal on your control board? Why does this happen? My furnace won’t turn on! Compressor not turning on, help please! Close. It acts as a power switch for the furnace. When he's not enjoying the Texas sun, he can be found tinkering with all sorts of things in his workshop. Your HVAC system has a drain pan or drain line. Not Connected - Wi-Fi is turned on, but your device is not currently connected to a network. You can check the status of the sensor from your thermostat or accompanying smartphone app. There are two possible solutions to this problem. This site is reader-supported and we earn commissions if you purchase products from retailers after clicking on a link from our site. Remove the thermostat and change the batteries. And while this may not sound much different from your everyday, run-of-the-mill programmable thermostat, it’s unique in that it has a mobile app, can be controlled from anywhere, and can connect to other smart devices. The breaker switch serves as a safety mechanic in your furnace. Which is extremely easy to do with an Ecobee thermostat. Why is my Ecobee showing question marks? From what I have read the Aux heat strips are supposed to turn on when this happens so cold air isn't blowing into my house. eval(ez_write_tag([[250,250],'temperaturemaster_com-box-3','ezslot_2',106,'0','0'])); This article will attempt to help you find the reason for your Ecobee furnace not getting power. This is ok but when you may be testing equipment with ecobee, it will not turn on the humidifier since the transformer is not getting power. If there is a sudden spike in power, the fuse may blow. In cases where problems with the thermostat itself exist, consider getting a replacement for it. Also, consider the possibility that the thermostat itself may be faulty. Help! If you had the furnace running continuously for a very long time, this could be the issue. — ecobee (@ecobee) June 9, 2020 When further pressed about whether it was Ecobee’s intent to force customers to enable this, Ecobee provided this carefully worded response: eco+ was developed to deliver personalized energy recommendations by looking at things like local weather, home occupancy, and variable electricity rates to shift your home's energy usage accordingly! Two great cities to vacation in Arizona are Flagstaff and Sedona. For an expert to come out to your house, simply use the form below. I received the new one inbox on Thursday! 5. The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. I was able to turn the thermostat off at 3 no problem, but I not sure what to select to get it back on with the same settings and schedule before it turned off. This should help to restore normal function to the device. Refer to our PEK Installation article to know more. The ecobee requires a C wire to power on. If it is, then reset the switch. It would be significantly cheaper to replace a fuse than a broken circuit board – so these small parts play a big role in preventing serious damage to the furnace. This ensures you can restore heating in your home and make your family feel more comfortable during the winter. The most common causes of the Ecobee not turning on you’re A/C are the Ecobee not being set to trigger it, an overfilled drain pan, or a clogged A/C drain line. Some people tend to jump to some of the worst conclusions when the furnace stops turning on. If it is broken, then it means the fuse is blown. Check the wire on the inside. report. hide. This is called the fuse box. share. Contact support for further assistance. eval(ez_write_tag([[300,250],'temperaturemaster_com-banner-1','ezslot_5',110,'0','0'])); Start by determining if dead batteries are the cause. Ecobee is not turning on heat. How can I troubleshoot? How can I troubleshoot? Starting with the basics, you can save yourself a lot of time and effort and end up paying less – or sometimes nothing at all – to get the furnace powered on again. (ecobee4) Close. Most systems have a purple 3 or an orange 5 amp fuse on the board—check this fuse to ensure that it’s intact. If your furnace was off during the entire summer, then there might have been a power surge you didn’t detect. The target temperature is either determined by the currently active climate or it may be overridden by a hold. I installed my ecobee4 a few months ago and … Press J to jump to the feed. With this in mind, your initial step here would be to determine why the switch is causing problems with the furnace. How can I troubleshoot? With ecobee Haven, you get accurate recordings of what really went on when they went to sleep. Sometimes, the temperature limit switch had tripped. This is a sign that your Ecobee just needs to be reset. There are four possible reasons why an Ecobee thermostat isn’t turning on the heat when it’s supposed to: The heat point on the thermostat is set lower than the temperature in the house. The ecobee thermostat does not have user adjustable bias/calibration. Turn it off, wait a few minutes, and then turn it back on again. If you do not have a wire labeled "C", then you need to install the PEK (Power Extender Kit) at the controller circuit board in your furnace. If you’ve verified that the wiring is correct, then there’s a good chance the issue is voltage-related. Wiring bundle between ecobee, humidifer and furnace. If the thermostat does not use batteries, make sure there are no problems with the power line that runs to this device. Night Vision. You can check if the thermostat has been fully inserted if there are no spaces between the ecobee and the backplate. When this happens, you may sit with an Ecobee furnace not turning on. The lever on the side should be down to indicate that the wire has been properly secured. I tried resetting the Ecobee completely to no avail. The problem may lie with a set of dead batteries. A blown fuse will need to be replaced, If you’re not using the PEK, a short in the C wire could also be an issue (often accompanied by a clicking sound at the thermostat). The switch ensures the furnace does not overheat too much, which could spell trouble for various components you find on the inside. The thermostat will also not be able to signal the furnace a change of temperature or other settings that you change. There is a transparent cover on the fuse. link to Ecobee Furnace Not Turning Off? Overheating and thermostat problems can also lead to an Ecobee furnace not getting power. ; Running into snags. It also takes note of the temperature settings on your thermostat. “Alexa, ask Ecobee to turn the fan on.” “Alexa, ask ecobee to set a vacation from tomorrow to next Wednesday.” This is definitely an improvement over the older Ecobee Alexa skill, and it pretty much gives you the ability to play with frequent controls using your voice rather than having to use the app all the time for some things. Posted by 3 years ago. Heat Pump Not Turning On. 2. Press question mark to learn the rest of the keyboard shortcuts. 2. If your Ecobee sensor is not displaying the correct temperature, it is likely that it either needs to be recalibrated, is not properly placed, or needs to have the batteries replaced in the device. Access the temperature limit switch in the furnace – but only after the entire device is turned off. Note: For the ecobee SmartThermostat with voice control, there will be a green flash on the light bar to indicate that there is 24VAC power to the thermostat. Here is the previous wiring. I then re-installed the Ecobee and when I turn on the heat only the fan starts up - the heat doesn't even attempt to kick on. See if the switch is tripped. Monday, February 15(Ontario Family Day)9 a.m. to 9 p.m. EST, with the ecobee3 lite, ecobee4, or SmartThermostat with voice control. The most common causes of your furnace not turning on or not heating are: 1. If you can’t seem to get your Ecobee furnace to turn off, then this guide is for you. We walk you through the steps to diagnose the problem and tell you how each issue can be fixed. eval(ez_write_tag([[580,400],'temperaturemaster_com-medrectangle-4','ezslot_1',108,'0','0'])); There is a specific box that houses the fuse for your furnace. You can check if the thermostat has been fully inserted if there are no spaces between the ecobee and the backplate. ecobee Support; Thermostats; Thermostat Troubleshooting; My furnace won’t turn on! Understand all the possible problems and then consider additional signs you can identify in the furnace setup. How can I troubleshoot? If your Ecobee fan is not turning on, you should try power cycling your Ecobee thermostat and HVAC system by flipping their corresponding breakers. See if it comes on now. Log in or sign up to leave a comment Log In Sign Up. The amp rating should also be the same. If connected, make sure your network is the same as the one your ecobee uses. How can I troubleshoot? Need more help? Hello Ecobee community, over the weekend I purchased and installed an Ecobee 3 Lite with 2 room sensors and all was going well till this morning. I tried “auto”, but it stayed off. save. If you have a multimeter, you can test the voltage between RC and C at the ecobee—anything less than 24 VAC is insufficient. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. Your first thought might be that the furnace has broken and need to be repaired. If the thermostat is connected to a power source from the furnace, this might be the issue. Once this is addressed, the ecobee should power back on. This … 23 days ago. I have a Trane single stage heat pump and an Ecobee 3. eval(ez_write_tag([[250,250],'temperaturemaster_com-box-4','ezslot_4',109,'0','0'])); When the furnace gets too warm, the temperature limit switch will trip. eval(ez_write_tag([[728,90],'temperaturemaster_com-medrectangle-3','ezslot_7',107,'0','0'])); It is usually easy to reset the breaker switch. Thermostat wires can sometimes prevent the ecobee from properly connecting to the backplate and cause the thermostat not to power on. There are a few reasons why the Ecobee may not be turning off your HVAC system’s fan: The fan is set to “On” instead of “Auto.” The minimum fan runtime or heat dissipation time needs to be adjusted. If the wire is still intact, then the fuse should still work normally. Sure, there are situations where this will be the case – but sometimes, the fault is much simpler to fix. In most cases, it is close to the power box. User account menu. Wi-Fi network name - Wi-Fi is turned on, and the network name displayed is the network your device is currently connected to. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. Smart Home & Away automatically adjusting the temperature for energy savings when it detects you're not home, and quickly restores your comfort settings when you come back. This should give you an indication of the temperature limit switch is tripped: Replace the temperature limit switch if it is faulty or stuck. They are both close to several of the state's tourist attractions, but there are a few things to consider when deciding which city is... Ecobee Furnace Not Turning Off? Privacy Policy | Terms and Conditions | Contact | About Temperature Master. If you open the box, you should be able to see if the breaker switch had tripped. You will be able to see if the fuse is still in good condition. However, if you are still stumped after completing these fixes, or your A/C still is not working properly, you may need to contact a professional. Inspect your float switch/condensation pump/drip pan (located at the furnace) to see if there's an excess of water or any blockage preventing the water from draining. Thermostat wires can sometimes prevent the ecobee from properly connecting to the backplate and cause the thermostat not to power on. This is not happening. Consider whether you have experienced a power surge in your home recently. The video below guides you on the procedure for resetting a tripped breaker switch: Fuses in a furnace also act as a safety protocol. Heat Pump Not Turning On. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. How can I troubleshoot? The Smart Recovery setting is activated. The limit switch constantly monitors the temperature of the furnace. SmartCamera’s infrared LEDs keep the picture quality clear in pitch black or low-light, without waking the baby. Log In Sign Up. Each one of us at Temperature Master enjoys learning and writing about the science of temperature, the best ways to stay hold or cold in any environment, and reviewing all kinds of temperature-related appliances. While this part looked shamefully easy, we … Try either installing the PEK or re-purposing one of your wires as a C. If the ecobee powers on, there must be an issue with the C wire itself. Maintenance Reminder: You are due for regular maintenance. Stay tuned, as ecobee is always expanding its partnerships. You should see a small switch on this box. If the outline on the flame icon is white, the thermostat is not calling for heat. This is usually accompanied by rebooting during a call for cooling which may result in a loss of power completely. If your ecobee was previously powered on and working fine, a sudden black screen usually indicates insufficient voltage going to the thermostat. There isn’t an “on” option. If that does not work, you may need to tighten the … Remove the old fuse and insert the new one. Archived. Do I have the red and white inverted on the ecobee? To fix an Ecobee furnace not turning on, see if the breaker switch had tripped, check the fuse box for blown fuses, make sure the furnace did not overheat, and see if the thermostat has run into any problems. Check for the following: Check your breaker box to ensure that the circuit powering the furnace isn’t tripped. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Each of these has a DIY solution to resolve it. Power runs through the fuse. User account menu. Specific thermostat settings may be preventing the heat from turning on. To learn more about what causes a high-limit temperature sensor visit: My furnace won’t turn on! Everything should go back to normal. The humidifer does not kick on when I turn it on via the system menu. 5. ; Once all is connected, you can plug in your thermostat and go on with the app installation detailed in our guide. This article applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI. Take a look at why the switch tripped. Smoke alarm detection. 28 comments. Open the panel on your furnace to expose the control panel where your thermostat wires are connected. There should also be an audible click when the ecobee firmly connects to the backplate. eval(ez_write_tag([[336,280],'temperaturemaster_com-large-leaderboard-2','ezslot_9',111,'0','0'])); Chris is a Texas-based freelance writer who loves the outdoors and working in his garage. No power to your furnace: Check the furnace breaker switch at the main breaker panel. 2. A furnace not turning on means your home will run cold just as winter strikes. link to Sedona vs. Flagstaff: Which Is Better for Vacation? Why is my ecobee rebooting? Note: If you do not see any spare wires but have the following wires: R, G, Y (you can have other wires besides these), you need to install the Power Extender Kit. My ecobee is making a "clicking" noise and will not turn on! Welcome to Temperature Master!