It seems the quality of Breville's customer service is as low as the ovens I have purchased from them. • Do not use this appliance for anything other than its intended use. Thought I would add to this thread: /archive/1522290 by posting my experience with Breville's customer service. • • Your Breville appliance comes with I left a message at 1-866-273-8455 that has not been returned. Very little use, but two weeks ago blew all my electrics. Based on my experience described below, I suspect there has been a change in Breville's practices for servicing machines after expiration of the 2-year warranty. I am hopeful that it will get better. Customer Service at 1-866-BREVILLE for examination, repair or adjustment. Instead of the $400.00 large oven BOV900BSS, I was shipped a cheaper, smaller BOV860BSS1BUS1. • Authorised Breville Service Centres can be found on our website www.Breville.com.au Alternatively, you can contact the Breville Customer Care Centre by phone on 1300 273 845 or email Went onto website, got an acknowledgement, but nothing else. Email: Customer Service: askus@breville.com.au New Zealand Customers Mail: Private Bag 94411 Botany Manukau 2163 Auckland NEW ZEALAND Phone: 0800 273 845 Fax: 0800 288 513 Email: Customer Service: askus@breville.com.au Since its foundation in 1932, Breville has grown with changing lifestyles and technologies, and has evolved to become one of the most iconic Australian organisations known today. It had stopped functioning. Do not use in moving vehicles or boats. Breville Customer Service at 1-866-BREVILLE. • Do not place this appliance on or near a hot gas or electric burner, or where it could touch a heated oven. All I can say is what a HUGE disappointment and absolutely no attempt to make this right on their part. We design and manufacture consumer products with the safety of you, our valued customer, foremost in mind. We at Breville are very safety conscious. Breville have no customer service available to help with repairs. FYI, there were some issues with stones cracking on the original model '800, but Breville customer service seems to be very good. Breville 800ESXL Seal Ring, Seal Filter O-Ring Breville Coffee Espresso Machine Filter Ring for Breville ESP8XL 800ESXL BES820XL ESP6SXL BES250XL 4.2 out of … I called customer service and was on a 1 1/2 hour hold and then cut off. Customer Service Ph: 1300 139 798 Fax (02) 9384 9601 Email Customer Service askus@breville.com.au New Zealand Customers Breville Customer Service Centre Private Bag 94411 Greenmount ☎ Auckland, New Zealand Customer Service Ph: 09 271 3980 Fax 0800 288 513 Email Customer Service askus@breville.com.au I was told it was different. Rang Breville customer service for some help. I knew it was out of warranty but hoped there was a way to replace the element. This never arrived. ... We are seeking a reliable and motivated Customer Service Consultant to work at our Head Office in Alexandria. Do not use in moving vehicles or boats. Email: Customer Service: askus@breville.com.au New Zealand Customers Mail: Private Bag 94411 Botany Manukau 2163 Auckland NEW ZEALAND Phone: 0800 273 845 Fax: 0800 288 513 Email: Customer Service: askus@breville.co.nz Breville Customer Service Centre www.breville.com.au www.breville.co.nz Over the past 80+ years, Breville has grown to become an iconic global brand, delivering kitchen products to over 70 countries around the globe. I cannot get them to replace the defective kettle, cannot get any response whatsoever. Recent recommendations regarding this business are as follows: "Buy Breville! Mom has osteoarthritis and our plastic juice presser has long passed its days. I purchased the original Wizz Mix Professional (BEM400) from Myer; an approximately $350 purchase at the time. Purched 16 months ago, a Breville VDF 122F Halo + Health Fryer. He said he going to find out and will call me back and send me email. We design and manufacture consumer products with the safety of you, our valued customer foremost in mind. • All maintenance (other than cleaning) is to be done by an authorised Breville Service Centre. In addition we ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions. Metro Manila Service Center Address: 1081 EDSA Balintawak, Quezon City Contact Numbers: (632) 8361 9450, (632) 8361 4574, (632) 8361 6317, (632) 8362 9805 Email: breville-cs@wowgroup.com.ph Metro Cebu Address: J-2 LOOT Compound, Mango Green … I bought a Breville Ikon kettle that stopped working after 3 weeks of use. 8 emails (only an autoreply). Email: Customer Service: askus@breville.com.au New Zealand Customers Mail: Private Bag 94411 Greenmount, Auckland NEW ZEALAND Phone: 0800 273 845 Fax: 0800 288 513 Email: Customer Service: askus@breville.com.au Breville Customer Service Centre • No user-serviceable parts inside. Breville Customer Service at 1-866-BREVILLE. The overall rating of the company is 2.0 and consumers are mostly dissatisfied.. To disconnect, turn … Breville Overview. 2 hours on hold for customer service (no answer). Do not use outdoors. • For any maintenance other than cleaning, visit www.Breville.com or call Breville Customer Service at 1-866-BREVILLE. Wish I´d read the reviews before buying a four-slice toaster for 29.99 18 months ago. • Do not let the cord hang over the edge of a table or counter, or touch hot surfaces or become knotted. Breville Service Centre for examination and/or repair. Breville by phone or email for replacement or repair. Breville was first mentioned on PissedConsumer on Apr 15, 2008 and since then this brand received 175 reviews.. Breville ranks 269 of 1807 in Appliances and Electronics category. Breville has just started this "fixing things" part of their business recently and combined with the pandemic, there are growing pains. This will cause overheating of the oven. Chat is supposed to be available but as usual, it was not. They offered to an exchange for a refurbished one with a 6 month warranty. Good until it stopped working. I enquired with “customer service” about the new Breville 28L Air Fryer Oven - LOV600BLK to ask if it’s wire mesh basket is the same as the higher end Smart Air Fryer. Your Breville appliance comes with the unique Assist™ Plug, conveniently designed with a finger hole in the power plug for easy and safe removal from the wall outlet. This will cause overheating of the oven. • This appliance is for household use only. of the appliance and call Breville Customer Service at 1-866-BREVILLE. • For any maintenance other than cleaning, visit www.Breville.com or call Breville Customer Service at 1-866-BREVILLE. Customer Service at 1-866-BREVILLE for examination, repair or adjustment. • Do not cover crumb tray or any part of the oven with metal foil. Before I could explain, " Sorry can't do anything, out of warranty. After much research, to my surprise Breville is the only company that makes stainless steel electric citrus presser, it's more costly than their plastic counterpart, but i … 1.0 out of 5 stars Breville races past AT&T to win #1 spot for worst customer service on the planet Reviewed in the United States on February 24, 2017 Color: Stainless Steel Verified Purchase Also, we have stopped making Health Fryers, we have no repair service and we don't stock any electrical spares so there is nothing we can do. • Do not use outdoors • Always attach plug to appliance first, then plug cord into the wall outlet. Breville BES500BSS Bambino Plus Espresso Machine, Brushed Stainless Steel your best coffee without the wait 19 grams dose for full flavor: Achieve a consistent and balanced Espresso using the right amount of ground coffee; The 54 millimeter porta filter with 19 grams is … The main reason I wanted to complain about my service to a manager, is that I want to give them feedback so … Australian Customers Mail: Breville Customer Service Centre Locked Bag 2000 Botany NSW 2019 AUSTRALIA Phone: Customer Service: 1300 139 798 Fax (02) 9384 9601 Email Customer Service askus@breville.com.au New Zealand Customers Changed fuse, but no joy. Bought online from BREVILLE 58mm portafilter with 2 cup single wall insert. Contacted customer service but guy didn't know what happened with that order. And the new updated '820 model with the circular stone appears greatly reduced the problem (this is the model I have), although I've … Do not use outdoors. • For any maintenance other than cleaning, visit www.Breville.com or call Breville Customer Service at 1-866-BREVILLE. Love the Breville Pro Citrus Press! The customer rep, Terry, was efficient, helpful and got the jog done for a replacement item via a return label for … A few weeks ago I noticed the lower heating element on my 2 1/2 year old Breville Smart Oven ( the full size) stopped working. Email: Customer Service: askus@breville.com.au New Zealand Customers Mail: Private Bag 94411 Greenmount, Auckland NEW ZEALAND Phone: 0800 273 845 Fax: 0800 288 513 Email: Customer Service: askus@breville.com.au Breville Customer Service Centre • Your Breville appliance comes with • Refer servicing to qualified personnel. • This appliance is equipped with a power cord having a grounding wire Neither eventuated. If damaged, immediately stop use and call Breville Customer Service at 1-866-Breville for examination, adjustment or repair. Breville customer service is one star as is their maintenance department AND their horrible call center (three hours on hold one day). • Any maintenance other than cleaning should be performed at an authorised Breville Service Centre. Great Customer Warranty Service I contacted Breville Canada about my electric kettle that I received as a gift last March. Email: Customer Service: askus@breville.com.au New Zealand Customers Mail: Private Bag 94411 Botany Manukau 2163 Auckland NEW ZEALAND Phone: 0800 273 845 Fax: 0800 288 513 Email: Customer Service: askus@breville.com.au Breville Customer Service Centre Having emailed them proof of purchase and all the BREVILLE RECOMMENDS SAFETY FIRST At Breville we are very safety conscious. Email: Customer Service: askus@breville.com.au New Zealand Customers Mail: Private Bag 94411 Botany Manukau 2163 Auckland NEW ZEALAND Phone: 0800 273 845 Fax: 0800 288 513 Email: Customer Service: askus@breville.com.au Customer Service at 1-866-BREVILLE for examination, repair or adjustment. Do not use this appliance for anything other than its intended use. • Do not cover crumb tray or any part of the oven with metal foil.